Latest Inquiries - Data Extraction Software

error to load license after two/three days of running ripper

Submitted: 1/21/2016
I am running a crawl program on ripper. Since the crawling information is quite large, the estimation finish time of the program can be weeks. However, whenever I run the program for 2 or 3 days, it stops with some error message. Most common error is "error to load license and "out of range of array". May I know why?
Replied: 1/24/2016 11:11:18 AM

I'm guessing that you got 'out of memory' issue when running the project, even you have a 48GB memory, it's not able to avoid this internal issue from web browser , you can check your log file for make sure this point. 


I've roughly checked your templates in this project, the whole project seems to be able to run in web crawler agent, please you get a try ..

If some templates couldn't run well in web crawler agent, you can manually set individual templates running on web crawler agent, 


Replied: 1/21/2016 5:01:25 AM

Can you please attach your log file and take a screenshot where to display the 'error to load license'? 'out of range of arry' could be general error if template couldn't work properly.

We don't recommend that you run a project for weeks, instead, you should try to divide multiple categories for runs.

Replied: 1/22/2016 3:02:55 PM
by the way, I run it on a server with 48Gb memoery. It shouldnot be the memory probel. Also, it is quite surprising to ask me reenter the key..
Replied: 1/22/2016 3:00:32 PM

Please refer the attachment. It usually apears about 30-48 hours of running the ripper. 

It once runs properly for more than three days. but a exceptional system shut down stops it. 

I also attach the ripper file for your reference. I pay your stuff to write it last week.