Latest Inquiries - Data Extraction Software

Unable to load website

Submitted: 6/12/2017

Web Ripper unable to load www.rottentomatoes.com website.  See attached screenprint.


Any assistance appreciated.

Replied: 6/13/2017 2:22:27 AM

Hi Cianna,

Go to Tools > Web Browser Emulation > then set it to Internet Explorer 11.


Replied: 6/13/2017 1:00:06 AM

Hi,

Works fine on my side. Make sure that you have the latest version of VWR and your web browser emulation is set to IE 11.

Best regards,


Capture.PNG

Replied: 6/13/2017 2:18:52 AM

Hello Brian,

Yep.  Thought this might be the problem.  Currently, my desktop is using Windows 10 with "Edge" as my web browser emulator.  Is there a Web Ripper setting that can default to IE 11.  IE 11 is also loaded in Windows 10 but is not the default web browser.  If VWR has a setting that can switch to IE 11 web browser, please let me know.

Thanks,

Cianna Ortega