Latest Inquiries - Data Extraction Software

error to open visualwebripper

Submitted: 6/5/2017

Hi Team,


Please find the attachement, Im not able to open any projects in my laptop and im not able to open blank and create new projects.

Its showing the attached error.


Regard's

Yathish

error to open VWR.png

Replied: 6/6/2017 5:23:16 AM

Hi Team,

Yes we have tried reinstall its not working.

Please find the below stats,

We have already deactivated 6 times as of now, if we do again reinstall it will cause any license expiry ? because already we done 6 times.

Software deactivations:6
Puchase date:6 Nov 2014
Maintenance expiry:2 Jun 2018
Replied: 6/5/2017 4:56:25 PM

Hi Yathish,

Have you tried to install and uninstall the software? 


Replied: 6/8/2017 8:30:11 AM

Hi,

Installing and unstalling VWR will not affect your software deactivation unless you deactivate your software. If you feel that there is something wrong with your agent, just unistall then install it again. Do not Deactivate the software. We use that software deactivation limit to avoid the abusing the key like using it in a lot of computers. 

After uninstalling the agent, try to delete all files in the installation folder. If this will not solve the issue, then we should have a TeamViewer session for us to indentify the problem because we can replicate your issue on ourside.

Best regards,