Latest Inquiries - Data Extraction Software

Internal data can't be eported

Submitted: 2/28/2017

Dear Support Team,

I have run a project that genereated ai large internal.db file but when I try to export it I get an empty file.
In the past, I ran into this issue and solved it by pointing the internal database to MSSQL. I left this project on the default settings and now I can't seem to access the data.

I am sure the data is there by I can't retreive it. Please help.

Thank you,

Lionel Vary

Replied: 3/1/2017 8:38:22 AM

Hi Lionel,

If there is an error during exporting, it seems your internal.db got corrupted. Can I see your agent so I can examine it?

Best regards,

Replied: 3/1/2017 4:55:07 PM


Please see attached agent file.

Thank you,


Replied: 3/3/2017 4:31:55 AM

Hi Lionel,

You disable all export by unchecking the Save Template in the Misc tab options. Please check it back so you can have the data.

Best regards,